We want you to be happy, no matter what. That's why we're here for you if something goes wrong. To initiate a return, please contact us within 14 days of receiving your item(s) for product-specific return procedures. Refunds (including the cost of the original shipping) will be credited back to your original payment method once we receive your return. If you request a return you will have 14 days from the date that we email you the return shipping label to drop it off at Fed EX or UPS. If you do not ship back the accessory within that 14 day window we can no longer accept it as a return.